Frequently Asked Questions
Got Questions? We've Got
Answers
Find answers to the most common questions about Loom Shakti ERP and how
it can transform your weaving operations.
How quickly can I get started with Loom Shakti?
We can have you up and running within 24-48 hours. Our team will
schedule a personalized demo, help you choose the right plan, and
provide complete setup assistance. Most clients are processing their
first transactions within 2 days of signing up.
Is Loom Shakti suitable for small weaving businesses?
Absolutely! Our Basic plan starts at ₹1,250/month and is perfect for
small businesses. It includes all essential features like purchase
& sales, production tracking, accounting, and payroll. We have
plans that scale with your business growth.
What kind of training and support do you provide?
We provide comprehensive training during setup, 24/7 email support,
phone support during business hours, and emergency support for
critical issues. Our team understands the weaving industry and can
guide you through any challenges.
Can I integrate Loom Shakti with my existing tools?
Yes! Loom Shakti integrates with weighing machines, WhatsApp for
customer communication, barcode/QR code systems, and various
accounting tools. We also offer API access for custom integrations
with your existing systems.
Is my data secure with cloud-based ERP?
Absolutely. We use bank-level 256-bit encryption, SOC 2 compliance,
and advanced threat detection. Your data is automatically backed up
and more secure in our cloud infrastructure than on local servers.
Plus, you can access it from anywhere.
What's included in the mobile app features?
Our mobile app includes sales order management, customer complaint
tracking, digital challan signing, production monitoring, and
real-time reporting. You can manage your weaving operations from
anywhere with full offline capabilities.
Do you offer customization for specific weaving processes?
Yes, our ERP plan includes customizable features tailored to your
specific weaving processes. Whether you need special jobwork flows,
unique quality control measures, or custom reporting, we can adapt
Loom Shakti to your exact needs.
Can I try Loom Shakti before committing to a plan?
Of course! We offer personalized demos where you can see exactly how
Loom Shakti works with your type of weaving operations. We can also
provide a trial period to test the system with your actual data before
you make a decision.
How does pricing work for multiple companies or locations?
Our plans include multiple companies: Basic (1 company), SBS (2
companies), MBS (4 companies), LBS (6 companies). For enterprise
needs, our ERP plan offers unlimited companies at ₹500 per additional
unit per month.
What happens if I need to upgrade or downgrade my plan?
You can upgrade or downgrade your plan anytime. Upgrades take effect
immediately, and you'll only pay the difference. For downgrades,
changes apply at your next billing cycle. All your data remains safe
during any plan changes.
Still have questions?
Our weaving industry experts are here to help. Get personalized
answers about how Loom Shakti can work for your specific business
needs.